Usability Journal 5
In this journal, I will talk about a
problem that I find in the printers in LVC. The problem I will talk about is
present in all the printers, but I will focus in this journal in the color
printer that is located in the technology center in the Lynch building since it
is the only color printer in the campus and many students use it. Since
printing is free on our campus, anyone can print without using a username or
password. This means that all the documents students’ print are found in the
color printer and here is the problem. When students go to the color printer to
pick up their printed documents, they may not find them since their paper is
mix with other students’ papers. The paper is mixed because there is only one
color printer and all of the students send their documents to that printer
without using username or password. Thus, all the printed papers are show-up in
the same place. Personally, I usually did not see the papers I printed and I need
to print them again. This makes me to hate using the color printer. Therefore,
to solve this problem, I suggest connecting the printer with a slide machine so
the student slides his/her campus ID when they want to pick up their documents
from the printer. Sliding the campus ID, let only the papers that a student
wants to print appear in the system and then the student can click on ‘print”
to print his/her papers only. This way we will prevent mixing up the papers and
losing them. By sliding our campus ID when we use the printer, the problem can
be solved and the usability of the printer will increase.
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